Privacy Policy

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Privacy Policy

At Mellie’s, your privacy is part of our commitment to thoughtful design and trust. We believe what you carry—and how you shop—should feel effortless, secure, and respected.

This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase from our website.

Information We Collect

We collect information to provide a seamless shopping experience and deliver your orders efficiently.

Order Information (when purchaser and recipient are the same):

First and last name
Shipping address
Email address (for order updates and support)
Phone number
Billing information (payment method, billing address)
Applied discount or promo codes

When Purchaser and Recipient Are Different:

Purchaser’s name and email
Billing details
Recipient’s name and shipping address

Contact & Account Details:

Name, email, and phone number (when provided)
Account login details (if you create an account)

Transaction Details:

Payment method
Order value
Date and time of purchase

Device & Browsing Information:

IP address
Browser type
Pages viewed and interaction data
Cookies and tracking data

How We Use Your Information

We use your information to:

Process and deliver your orders
Send confirmations, updates, and customer support responses
Personalize your shopping experience
Improve website performance and usability
Send promotions and updates (only if you opt in)

We do not sell your personal data. Your trust is essential to us.

Data Sharing & Disclosure

We only share your information when necessary to operate our business:

With Trusted Service Providers:

Payment processors
Shipping and fulfillment partners
Email and communication platforms
Website hosting (e.g., Shopify)

With Analytics & Marketing Tools:

Platforms such as Google Analytics to understand site usage

For Legal Requirements:

When required by law or to protect our rights

Business Transfers:

In the event of a merger, acquisition, or sale of assets

We do not sell your information to third parties.

Cookies & Tracking Technologies

We use cookies to enhance your experience, including:

Saving your cart and preferences
Understanding site behavior and performance
Improving personalized content

You can disable cookies through your browser settings, though this may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion of your data
Opt out of marketing communications

To exercise your rights, contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.

Purchases must be made by individuals 18 years or older or under the supervision of a parent or guardian.

Security & Data Retention

We take reasonable precautions to protect your information using industry-standard practices.

We retain your data only as long as necessary to:

Fulfill orders
Provide customer service
Meet legal and financial obligations

Third-Party Links

Our website may contain links to third-party websites or social platforms. These operate independently, and we are not responsible for their privacy practices.

We encourage you to review their policies before interacting with them.